WordPress is an incredibly powerful and ready to use content management system right out of the box.  What really sets it apart though, is that its code infrastructure creates a basic framework that makes it easy to add additional functionality via plugins.  Add this to the enormous popularity of WordPress, and you create an environment where thousands of brilliant minds are working to create plugins to perform an ever expanding list of functionality for WordPress users.  Event management, learning management systems, forums, and of course eCommerce are just a small sampling of what WordPress is capable of when you pair it with the right combination of these wonderful plugins.  More recently, a growing number of development teams have been working on an exciting new tool:  support ticketing systems built on the WordPress framework.  In our experience the most robust among these is WSDesk.