What is our refund policy?
All Watermelon Web Hosting plans carry a 30-day money back guarantee.
If you are not completely satisfied with our services within the first
30 days of your contract, you will be given a full refund of the contract
amount excluding setup fees and overages.
Setup fees are refundable for the following
reasons only:
1. the account order is cancelled prior to activation; or
2. the domain name was not available.
This policy does not apply to any
additional services such as overages, additional disk space, additional
pop accounts, etc. All cancellations must be received in writing as per
the deadlines indicated; regular mail and fax notifications are acceptable.
Phone requests will not constitute acceptance of any cancellation.
Refund
Policy for Renewals:
Renewals of web hosting contracts will be refunded if Watermelon Hosting
is notified within 30 days before renewal date. No refunds will be
granted for notifications received after this date.
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